Job Descriptions

• Manage and control all subordinate staff to ensure that all day to day operational matters are handled on time and customer expectations are met.

• Establish and maintain the highest standard of service and generate profits in accordance with the established budgets. • Create support materials, such as technical sheets, descriptions, and/or pictures along with costing utilizing sales analysis.

• Creating and maintaining a professional workshop and service process.

• Liase with distribution customers and provide warranty and technical support for provided product.

• Create and maintain systems in order to service the distribution customers.

• Liase with suppliers and their appropriate departments for all technical and warranty related issues.

• Assembling and repairing bicycle and bicycle equipment to The Cycle Hub and/or vendor standards.

• Preserving complete and accurate shop records and maintaining record keeping systems. 

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