o Supervise and provide technical support to the Child Protection caseworkers ensuring that overall case management system is implemented according to Child Protection Standard Operating Procedures in Jordan;
o Schedule and supervise weekly case management meetings with the team of case workers and share the meeting minutes with the team;
o Conduct weekly 1 to 1 supervision meeting with the Child Protection team to review work progress, provide technical advice on Child Protection cases, outreach activities and psycho-social support;
o Identify staff gaps and training needs in order to strengthen the capacity of the case workers and ensure high quality of case management services;
o Monitor staff work load to ensure it remains manageable, provide support when required and report challenges to Child Protection Manager.
o Monitor timescales for response, decision-making, placement, follow-up (home visits) and review accordingly;
o Ensure that the team has a clear schedule and reporting process;
o Supervise the Outreach Officer and support with the implementation of community engagement activities including monitoring the scheduling of daily/weekly visits to the community.
o Ensure that biweekly meeting are held with the Outreach team and share the minutes of meeting with the Child Protection team.
o Facilitate/co-facilitate capacity building/training events for the Outreach team.
o Ensure that regular meetings are held with the community members and leaders, local committees, and local NGO.
o Develop a procurement plan for the component s needs and share regularly with the CP Program Officer.
o Monitor positive parenting skills and awareness sessions.
o Support in the development of Case Management (CM) SOP, referral pathway, data protocol and information sharing.
o Ensure that the Case Management activities are in line with the CM SOP.
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Confidential
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Job Overview
Monthly Salary Range
Unspecified
Gender
Male/Female
Career Level
Executive
Industry
NGO / Social Services / Community Services / Non-Profit
Experience
5-10 Years
Qualification
Bachelor of Science
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