Job Descriptions

• Welcome clients as they arrive in the salon and engage them in conversation to determine their needs • Provide suggestions to clients regarding current hair styles and popular trends • Answer clients’ questions regarding hair care products • Inquire from clients about hair care preferences and suggest appropriate resolutions to hair and scalp issues • Cut, color and style hair according to clients’ instructions • Creating hair styles for formal events • Demonstrating and selling styling products • Learning and perfecting new styles and techniques • Ensure that all combs and scissors are cleaned and sanitized after use • Schedule appointments and maintain records of work performed on each client • Assume responsibility for the upkeep and cleanliness of work stations • Perform up-selling services by suggesting retail products placed at the salon • Ensure that sufficient items such as clean wrap sheets and towels are available on an ongoing basis • Be on time on your shift, prompt with each appointment and perform services within the appropriate time allotted for the service • Properly care for equipment and use proper amounts of product to assist with cost controls • Have complete knowledge and understanding of all services and products offered • Uphold the standards of sanitation and sterilization as directed by law and the salon’s policies and procedures • Perform prep work, properly clean and restock room as required • Communicate to management any and all occurrences involving staff or guests in the salon that require attention • Actively promote the salon treatments and retail product, as well as packages and promotions • Handle guests’ questions and concerns professionally and courteously • Possess the ability to work with and without direct supervision • Maintain a positive attitude and contribute toward a quality work environment Skills • Must have a license or certification after graduating from an approved program • Must possess knowledge of the chemical

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