Responsibilities:
Takes orders by obtaining and verifying information.
Enters orders by transmitting information.
Provides product/service information by answering questions; offering assistance.
Maintains call center database by entering and verifying information; updating contact log.
Improves quality results by recommending changes.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Requirements:
High School
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Job Overview
Gender
Male/Female
Career Level
Executive
Industry
Call Center / BPO / KPO / Outsourcing
Experience
0-1 Years
Qualification
Other
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