Job Descriptions

Solicits orders for merchandise or services by identifying prospects; telephoning customers; persuade customers buy services. Responsibilities include: Identifies prospects by reading telephone and zip code directories and other prepared listings. Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations. Completes orders by recording names, addresses, and purchases; referring orders for filling. Keeps equipment operational by following manufacturer’s instructions and established procedures. Secures information by completing data base backups. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed Requirements are: Proven experience as telemarketer or similar sales/customer service role. Proven track record of successfully meeting sales quotas preferably over the phone. Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

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