Job Descriptions

- Data Center Experience is a must. - Ability to work independently and as part of a team, evaluating issues and taking appropriate actions to resolve them. - Prioritizes work based on severity, identifies and provides remediation feedback in defined processes. - Exercises excellent interpersonal and communication skills. Both written and verbal. - Supports all work inside the Datacenter and engages resources to resolve issues beyond their expertise. - Develops and verifies proper procedures in supporting Datacenter Infrastructure. - Understands when and where to escalate support issues and proactively engages external groups when there are issues affecting DC Operations. - You should be able to independently work on all local datacenter incidents and requests - Consistently drives global process integration, identifying process commonalities as well as gaps, and implementing process improvements Requirements - 2-4 years experience in a data center environment and/or Associates degree in IT, Computer Science, Engineering, or related Discipline

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