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  3. Cluster Reservation Agent

Cluster Reservation Agent

Posted: 30 March, 2021
  • UnitedArabEmirates,
  • 0-2 Years
  • Any
  • Other

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Job Descriptions

    At Fairmont Hotels & Resorts, efficient guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Cluster Reservation Agent of Fairmont Ajman and Fairmont Fujairah Beach Resort, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience. You are the beginning of an exceptional guest experience! Requirements What you will be doing: - Consistently offer exceptional, friendly and engaging service - Ensure the best selection for the guest and ensure revenue is maximized through up-selling - Recommend property facilities and assist guests with information and special requests - Book room reservation requests, enter rooming lists, and update accurate information in the system Your experience and skills include: - Guest focused personality is essential; experience is an asset - Prior experience working with Opera or a related system - Strong interpersonal and problem solving abilities - Fluency in English; additional languages are a plus

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AccorHotels

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents. We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

    Job Overview

  • Gender

    Male/Female
  • Career Level

    Executive
  • Industry

    Hotels / Hospitality
  • Experience

    0-2 Years
  • Qualification

    Other

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