Job Descriptions

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020. - Lead the Consumer Sales expansion plans through non-traditional and alternative channels by creating an affective direct sales channels through Internal team and external partners. - Develop and implement strategic market positioning and business development plans targeting mid to high value customers in Kuwait to ensure growth and sales targets are achieved in this segment. - Act as the key contact for all Key VIP customers and coordinate activities with commercial team to ensure consistency of approach. - Develop the process and programs that manage the end to end relation with High value customers flagged as Noukhba according to set criteria. - Establish and develop the direct sales section with Channel partners. - Lead all sales activities through outdoor and sponsorship events. - Develop Partnership with VIP and Lounges across Kuwait focusing on Promoting Ooredoo high value plans within Kuwaitis communities. - Build the Go to market strategy for new sales channel through Channel partners targeting Mid. to high value segment. - Create end to end process for the new sales channel through channel partners including Establishment of call centre activities, leads management and closing sales deals through sales force operated by Partners - Act as a focal point between Channel Partners and Ooredoo Finance department to handle all financial related issues for direct sales activities. - Manage the end to end After sales activities with high value customers (Noukhba) including collection and technical support. - Oversee the effective implementation and administration of all Sales operating policies and procedures in order to minimise risk and ensure a favourable Audit report. - Oversee the usage of the MKT (marketing system) channel which functions to monitor free products/services, gift items and giveaways. - Set the effective collection process to maintain clearance of old VIP base overdue amounts. - Set the programs and sales tactics that could maximises the revenue from existing high value customers and maintain targeted ARPU required from this segment. - Provide input and participate in the development of commercial strategies to ensure competitiveness and profitability of Products. - Develop and make recommendations for sales team incentive plans to encourage and reward increased sales efforts and revenues.

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