Job Descriptions

• Enhances effectiveness by providing information management support. • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. • Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications. • Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel. • Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries. • Maintains customer confidence and protects operations by keeping information confidential. • Prepares reports by collecting information. • Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; and verifying receipt of supplies. • Keeps equipment operational by following manufacturer instructions and established procedures. • Secures information by completing database backups. • Provides historical reference by utilizing filing and retrieval systems. • Maintains technical knowledge by attending educational workshops and reading secretarial publications. • Contributes to team effort by accomplishing related results as needed.

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