Job Descriptions

Job brief We are looking for a qualified Sales account manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales activity in the kingdom of Saudi Arabia. As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. The Account Manager is the person in charge of managing a company's relationships with its customers. The goal is to keep clients or accounts as long as possible. Account managers are in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. Tasks may involve project management, strategic planning, sales support, product design, logistics, and marketing support. Ultimately, you should be able to grow our business by building successful, long-term client relationships. Responsibilities · Manage a portfolio of accounts to achieve long-term success · Develop positive relationships with clients · Act as the point of contact and handle customers’ individual needs · Generate sales among client accounts, including upsetting and cross-selling · Resolve conflicts and provide solutions to customers in a timely manner. · Supervise account representatives to ensure sales increase. · Report weekly on the status of accounts and transactions · Set and track sales account targets, aligned with company objectives. · Monitor sales metrics (e.g. quarterly sales results and annual forecasts) · Handle and respond to tenders, job bid in a timely manner. · Suggest actions to improve sales performance and identify opportunities for growth. · Travel within the assigned territory to meet company sales target and objectives. · Coordinate with both company internal Technical Manager

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